DELIVERY
- Domestic Delivery
- Orders and payment placed before 3pm (Monday – Friday) will be delivered at the same day.
- Orders and payment placed after 3pm (Monday – Friday) will be delivered at the next day.
- Orders and payment placed on Saturday & Sunday, will be delivered at Monday.
- International Delivery
- Orders and payment placed before 3pm (Monday – Friday) will be delivered at the next day.
- Orders and payment placed after 3pm (Monday – Friday) will be delivered at the day after tomorrow.
- Orders and payment placed on Saturday & Sunday, will be delivered at Monday.
*Please note that all orders placed on holiday will be delivered on next day.
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RETURN
- Return Policy
- Items must be unused, unworn and in perfect shape. Goods must be complete, in their original packaging and in a saleable condition, with no dirty or greasy marks, or transport or packing tape damage. Goods will be exchanged for the same item of a different size subject to availability.
- Please pack goods to be returned using a similar method to that used when goods were dispatched to you. Goods must include all accessories originally supplied (if added).
- Goods will not be accepted for any of the following reasons.
- Goods returned after 3 days from date of E.T.A. (Estimated Time Arrive).
- Goods returned without original invoice details (if added).
- Goods that have been fitted, used, altered or damaged in any way.
- Return can only be done one time, and we will refused to return the product if you already doing as much as 2 times based on reasons for sizing. Prior to placing an order or to return, we hope that you check the size you need exactly.
- Period of return: 3 days if in Indonesia, 14 days for international from the received date.
- NOTE :
- All item cannot be refund.
- Items on “Sale” and “Factory Second” cannot be exchanged / returned.
- Therefore we suggest you contact us at order@sagaraindonesia.com and let us inform you about the product availability.
